Refund policy

We accept return requests from customers worldwide within 15 days of receiving their order.

Customers are responsible for all return shipping costs, customs fees, duties, taxes, and any other charges associated with returning an item, unless the product arrives damaged, defective, or incorrect.

We strongly recommend using a trackable shipping service, as we cannot issue refunds for items that are lost during transit back to us.

For return requests, please contact us through our website at www.mistcapsule.store before sending any item back. We will provide return instructions and approval details.

If you need any assistance, please visit www.mistcapsule.store.